Appraisal & Giving Feedback
People represent the strongest differentiation for many organisations.
Introducing managers to regular use of Appraisal & Feedback Skills develops a culture to support growth and enhance performance. Appraisals help us to focus on objectives and achievements as well as to plan and value appropriate training and development. Feedback skills help us to become more focused on the needs of our internal and external customers and, through consistent planning and reviewing, to improve the quality of our services.
Our one-day Appraisal & Feedback workshop gives you the opportunity to set performance indicators, targets and plans, to understand how to manage an appraisal session and practise effective feedback techniques.
Key Outcomes
- Understanding how to set measurable objectives
- Using the 5-Point Plan for one-to-one sessions with team members
- Giving feedback, tackling issues and managing expectations at review meetings
- Developing questioning and listening skills
- Giving praise and criticism
"Positive advice from people with experience" (Editor)
Designed to complement this worksop - Appraising Staff by Christina Osborne - Chief Executive of Business Solutions