Managing Performance
Effective management of the performance of your people is key to the success of your business.
The abilities, attitudes and performance of your people varies enormously. You know whose performance falls into the categories of 'above standard', 'to standard' and 'below standard' but do they know? How do you manage them accordingly?
If it is your responsibility to recognise, assess and manage the performance of other people, you need a robust and simple framework to help you deliver ongoing performance management and achieve excellent results from your people.
Key Outcomes
- Setting clear expectations of performance
- Assessing performance with objectivity
- Feeding back your observations, formally and informally
- Managing effectively the difficult and/or under-performing employee
- Conducting a formal performance review and appraisal
"Excellent, clear and interactive workshop" (Director)
Designed to complement this workshop - Dealing with Difficult People by Christina Osborne - Chief Executive of Business Solutions